Customer Service Representative for Golfers/Telecommute

Mommy Jobs Online believes that every company should be able to have a world-class customer service organization, without having to build it all from scratch.

So that’s what we do.

We source, hire, and train, the top 1% of customer service professionals. And then, together, we work with our team of customer service professionals to delight our clients’ customers.

This is a remote, work-from-home position.

We are seeking a professional, dependable, and empathetic customer service professional to join our growing remote team!

Responsibilities:

• Help customers via email, chat and/or phone to ensure they have the best possible experience.
• Triage and resolve customer support inquiries/issues effectively and in a timely manner.
• Collaborate with our team to improve processes and outcomes
• Multitask while maintaining attention to detail and quality
• Take ownership of issues and see them through

Pay:  $19.54 hr 

To Become An Agent

*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLChristine when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat -  https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Skills required:
• You must have at least 1 year of online customer service experience in a high-volume, dynamic environment
• You must love golf and have a passion for the game
• You must be knowledgeable about golf equipment
• Comfortable and able to provide phone support
• Experience with Zendesk or any other helpdesk software
• Experience with Slack or any other online communication tool
• Experience providing online customer service for e-commerce companies is a plus
• Remote work experience is a plus
• You must be able to type quickly and accurately
• You must be able to communicate clearly
• You must be empathetic
• You must be a tireless team-player
• You must have a proven record of showing up on time
• You are driven to solve problems