Customer Service Mortgage Representative
Description
Mommy Jobs Online is a national leader in delivering services and solutions for business success. We are currently seeking a Customer Service Representative to assist in helping our Mortgage, Lending & Financial Services clients.
* This is a remote position. Must be able to work unsupervised
* Monthly bonuses based on performance
Responsibilities:
- Ability to handle a high volume of phone calls (both inbound and outbound)
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Must be able to work M - F (8 hour days / 40 hour weeks)
- Basic computer skills (Microsoft Office)
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
* Compensation is dependent on experience
Pay: $16.51 hr
To Become An Agent
*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLAmyR when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
Job Requirements
Please see the description in the above information.
Skills or Expertise
Office Skills
