Customer Service Lead Agent
Description
Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Service Lead Agents to join our group of dedicated team members and help bring more flowers to more people! The position is an entry-level customer service position.
Opportunity to grow with company, into unique role based on skills and interest!
Job Responsibilities
- Use remote access application to access customer’s computer for tech assistance
- Assist customers with tech issues with their website, point of sale, and proposal software via phone and chat
- Work closely with team (Customer Service, Product Management, Engineering) to identify and resolve customer issues
To Become An Agent
*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.
Reference agent id code MJOLDebraM when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
Job Requirements
Exceptional spoken and written communication ability
Comfortable learning and working with new technologies
Some experience with basic computing e.g. printer setup, remote support
Enjoy working with people
Highly organized
Familiarity with florist industry, spent some time working in a flower shop a plus but not required!
