Adrianne A. Siddon
1305 E. La Mesa St, Yuma, AZ 85365
Appalachian State University
1999-2000 Major: Undecided
2001-2003 Major: Psychology
Arizona Western College
CSR, Skip Trace, Tech Support |Various
03/2008 – Present
I have been working exclusively in telecommuting positions as a 1099 contractor since 2008. I worked multiple positions for multiple companies in a 'Jack of all Trades' roll (companies include UpWork - formerly oDesk and eLance - along with HireMyMom, and directly for small business owners and call centers). My responsibilities vary by client needs, anything from basic web site design with cart and payment integration, to guided client software training, cold calling/appointment setting and tech support. A few contract duty examples include:
For one contract, I served as the sole tech and customer service rep, assisting customers to design cloud-based proposals, mainly for small business owners. First and foremost, however, I trained the customers on the software to maximize retention and boost repeat sales.
Account Manager | Vanderbilt Mortgage & Finance
02/2005 – 03/2008
Responsible for a 900-1000 account block of mortgages to ensure timely payment.
Consistently exceeded monthly goals and deadlines.
Worked with customers to resolve delinquency issues using creative problem solving.
Specialized in skip tracing. Recognized company-wide for success in saving charge offs on missing/moved homes.
Shift Manager | Buffalo’s Bar & Grille
05/2003 – 03/2004
Managed a 21-table sports bar and staff of 1-6 while handling bartending duties
Checking service staff paperwork and balancing cash bank and prepping for deposit