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Inbound Customer Service

Inbound Customer Service

Mommy Jobs Online
Published
July 18, 2018
Location
Category
Job Type
Salary
$10 to $30

Description

​Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week.

Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company.

    • -Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system.
    • -Listen attentively to customer needs/concerns and answer all customer questions.
    • -Stay informed about company offerings and procedures.
    • -Perform other duties as assigned.
    • -Uphold high safety standards.
    • -Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
    • -Up to 40% Off Company Merchandise.
    • Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd shift.

 

  • -Intermediate computer skills.
  • -Strong technical aptitude on computer.
  • -The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers.
  • -Courteous with a strong customer service orientation.
  • -Dependable with attention to detail.
  • -Strong communication skills.
  • -Must be able to adapt to changes quickly and think conceptually.
  • -Solid problem-solving skills.
  • -Have a distraction free, ergonomically-sound work environment.
  • -Meet all equipment/internet connectivity requirements.
  • -Previous call center or customer service experience is preferred but not necessary.

* Pay is $10 to $30 per hour.

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Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.

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