Welcome to our work-at-home job bank network! The #1 trusted site where you can find pre-screened remote hourly flexible jobs available!
1 (405) 418-6160
jobseeker@mommyjobsonline.com

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist
Mommy Jobs Online
Published
January 17, 2020
Category
Job Type
Remote  
Job ID
Mommy Jobs Online
Industry
Customer Service
Qualifications
Internet, computer, office skills
Pay Type
Hour
Salary
$19
Education Requirements
High School
Work Hours
Full-time / Part-time
Street Address
Remote

Description

Mommy Jobs Online is to be the front-line for interviewing candidates and customers alike. Customer Support Specialists exhibit passion for providing the best possible customer experience through each interaction and strive to always be improving.

Successful Customer Support Specialists have an open and positive attitude allowing them to celebrate the successes of the team, communicate proactively, and exemplify customer obsession.

Requirements

In this role, you will:

  • Be an expert in our platform and help our customers and their candidates understand the value of our technology
  • Document and manage your cases for each Support interaction you have
  • Recognize, document, and alert leadership of trends in contacts and ongoing issues
  • Identify and communicate support process and product improvements
  • Delight each of your contacts with positive and encouraging interactions

Who you are

  • Excellent interpersonal communication skills
  • Positive attitude and drive to always be improving
  • Expert reading and writing skills
  • Proficient with technology, able to learn how to troubleshoot technical issues while navigating multiple systems
  • 2+ years in a customer service role; experience in a technical support role is a plus
  • Strong problem-solving skills and ability to be resourceful

Job Requirements

  • A quiet and isolated space
  • Secure and reliable internet connection
  • Reliable and dedicated phone
  • The ability to accurately type at least 40+ words/minute
  • Ability to work a consistent schedule

Benefits

Flexible Paid Time Off | 401K - 5% Matching | Medical, Dental, Vision | 12 Weeks Maternity & Adoption

Pay: $19.00 per hr

Flexible work shifts available PT / FT.

To Become An Agent

*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLMOZA when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat -  https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default  

Job Requirements

Home office setup
Able to follow close directions

Apply
Please only submit your application 1 time on our job board. You can send us an email to hr@mommyjobsonline.com let us know of all the other job positions that you are interested in applying for at the current time. Duplicate resume submissions will be deleted. Thank You!

Related Jobs